Privacy Policy

Digital Roots is operated by Momna Amjad trading as Digital Roots.

Location: Gujranwala, Punjab, Pakistan
Email: hello@getdigitalroots.com
Website: getdigitalroots.com

For privacy-related questions, you can contact us at hello@getdigitalroots.com.

We may collect information that you voluntarily provide when you contact us or submit information through our website.

Depending on how you interact with us, this may include:

• Your name
• Email address
• Phone number
• Company or business name
• Website address
• Industry or business information
• Services you are interested in
• Project requirements
• Budget and timeline information
• Messages or other information you voluntarily provide
• Information necessary to communicate with you regarding a project or inquiry

We may also collect limited technical information automatically when you visit our website, such as browser type, device type, approximate location, pages visited, and basic technical information necessary for website security and operation.

We collect information when you voluntarily:

• Submit a contact or project inquiry form
• Request a consultation
• Contact us by email
• Communicate with us regarding a project
• Request information about our services
• Provide information during a client engagement

You should avoid submitting sensitive personal information through our general contact forms unless it is specifically necessary for your request.

We may use the information we collect to:

• Respond to inquiries and messages
• Understand your project requirements
• Provide quotations, proposals, or project information
• Schedule consultations or meetings
• Communicate with you about services
• Provide and manage our services
• Manage client relationships
• Improve our website and services
• Maintain website security
• Prevent misuse, fraud, or unauthorized activity
• Comply with applicable legal or regulatory obligations

We do not sell your personal information as part of our ordinary business operations.

If you submit a project inquiry, we may retain the information you provide so that we can evaluate your requirements, communicate with you, prepare proposals, and manage potential or ongoing business relationships.

We generally aim to retain inquiry information for up to 24 months, unless a longer period is reasonably necessary for an ongoing business relationship, contractual, accounting, legal, security, or other legitimate business purpose.

If you contact us by email or submit an inquiry through our website, we may use your email address to respond to your request and communicate with you regarding your inquiry or project.

We do not intend to use your contact information for unrelated promotional communications without an appropriate basis to do so.

You may contact us at any time if you wish to ask about communications you are receiving from us.

Our website may use essential technologies that are necessary for the website to function properly.

Where analytics or similar technologies are used, we aim to use them responsibly and only for legitimate purposes such as understanding website performance, improving user experience, and maintaining website security.

The specific analytics, cookies, or third-party technologies used on the website may change over time.

The final implementation of this section should be reviewed and updated based on the actual analytics, cookie, hosting, form, scheduling, email, chatbot, and other third-party services installed on the website.

Digital Roots may use trusted third-party providers to operate certain parts of the website or deliver services.

These providers may include services for:

• Website hosting
• Email delivery
• Forms and lead management
• Scheduling meetings
• Website analytics
• Cloud storage
• Payment processing
• Communication
• Security
• AI or automation services

Where applicable, these third parties may process information according to their own privacy policies and terms.

We aim to use third-party services that are reasonably appropriate for the purpose for which they are used.

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.

We do not sell personal information.

We may share information where reasonably necessary with:

• Service providers supporting our business operations
• Hosting, email, scheduling, payment, analytics, or technology providers
• Professional advisers where reasonably necessary
• Government authorities or regulators where required by applicable law
• Other parties where necessary to protect our rights, security, property, or users

We aim to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

Digital Roots works with clients internationally.

As a result, information provided to us may be processed or stored in countries other than the country in which you are located, depending on the services and technology providers used.

By communicating with us or using our website, you acknowledge that such processing may occur where reasonably necessary to provide our services and operate our business.

Depending on applicable law, you may have rights relating to your personal information, including the ability to request information about personal data we hold about you or request correction or deletion where appropriate.

To make a privacy-related request, contact:

hello@getdigitalroots.com

We may need to verify your identity before processing certain requests.

Our website and services are intended for businesses, professionals, and general users and are not specifically directed toward children.

We do not knowingly request or intentionally collect personal information from children for purposes unrelated to providing an appropriate service.

If you believe a child has provided personal information to us, please contact us so that we can review the matter.

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policies of external websites before providing them with personal information.

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements, or business practices.

When we make changes, we may update the “Last Updated” date shown at the top of this page.

We encourage visitors to review this page periodically.

If you have questions about this Privacy Policy or how we handle information, please contact: